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This Guide is an essential reference tool for owners of homes with home warranty insurance and Licensed Residential Builders.

Revised and expanded in 2014, it explains how new homes should perform and which defects are covered under home warranty insurance in British Columbia. This includes defects in design, labour or materials. The Guide is designed primarily for conventional low-rise, wood-frame homes which is the main method of residential construction in B.C.

Homeowners can use the Guide to determine whether a possible construction defect might be covered by home warranty insurance and to better understand how warranty providers may evaluate claims in new homes.

Builders can use the Guide to help ensure that they deliver high-performance homes.

Available only online, this free resource Guide:

  • Features more than 290 performance conditions
  • Provides helpful maintenance tips
  • Addresses possible defects in 15 major construction categories
  • Provides uniform criteria to help consumers self-evaluate possible defects 
  • Covers the most common defect claims submitted under a home warranty insurance policy
  • Explains the minimum required performance of new homes under home warranty insurance in B.C.

Searching the Guide

Find the information faster. Click on any link in the Table of Contents in the Guide to go directly to that page.


Overview of Changes to Guide

Message from the Minister

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